Privacy Policy

What Information Rallista Collects, How, and Why

Overview

Rallista, through its website and mobile apps, collects a variety of data, some personally identifiable, to provide functionality to you, to record usage data, to record diagnostic data for our team, and in certain cases for commercial purposes. The following outlines what, how, and why data are collected. This includes how data are secured and specifics about what is collected and why. Details about how to control your privacy can be requested from our support email, including how to delete data already saved on Rallista’s services. If you have further questions, please contact us through the Rallista website support page to ensure that your request is completed.

Data Protection

The Rallista website and backend services for our apps operate on Google Cloud (including Firebase). All data collected and stored directly by Rallista services are encrypted during transit and while stored.

For details on Google Cloud’s privacy and security practices, please review their privacy policy and security overview at https://cloud.google.com/security/privacy/.

The Rallista App stores data both locally on a mobile device and remotely to provide consistent service. This Privacy Policy includes a section on How Information is Used and Why. Mobile App data, including Rallista’s, can be protected by using a device passcode.

Data Transfer to the United States

All Rallista Services are stored on Google Cloud infrastructure in the United States. By using any Rallista services, you understand that your information will be transferred to, processed, and stored in the United States.

How Information is Used and Why

Rallista Website

The Rallista Website collects general site usage and diagnostic data automatically. This may include personally identifiable data such as your Internet connection IP address or device unique identifier. Additional personal data are collected if supplied by you, such as through creating an account, contacting us, or using support tools. Site usage data can include page visits, frequency of visiting the website, and so on. Diagnostic data pertain to failures within our system, which may include specifics such as which browser or device type you were using.

Site usage data are collected through the third-party tool Google Analytics. Rallista configures how site usage data are collected within Google Analytics as the data controller. Google stores and processes the data for review by Rallista as the data processor. For additional information on how Google handles your data’s privacy, please review their privacy policy at https://policies.google.com/privacy.

Rallista Account for Web and Mobile App

Accounts allow submitting personal information, such as your name, contact information, and a unique password. When organizing an event, event information is stored as specified by the account owner who created the event in the app. Any event associated with your account can be edited or deleted. 

Cookies

The Rallista website uses cookies to provide functionality such as website analytics and logged-in status. A cookie stores a minimal set of data, such as a unique identifier, in your browser to help Rallista perform tasks such as maintaining your logged-in state.

Rallista Mobile App

The Rallista App collects a variety of information to provide functionality, aggregate usage data, and diagnostic data. The following tables outline what data Rallista stores online, when and why. 

Table 1. Detailed Data Collected and Stored by Rallista

Data CollectedWhenWhyThird Parties
Usage DataWhile using a Rallista mobile app or website.To provide Rallista with accurate usage information for the purpose of understanding how features in the apps are being used.Usage date is collected and aggregated by Google Cloud.
Diagnostic DataWhen your Rallista app or the website encounters and error or crashes.To allow the Rallista team to troubleshoot errors.Diagnostic date is collected and aggregated by Google Cloud.
Your Email addressWhen you sign up for a Rallista account. To allow you to sign in, reset your password and other account functions. To send informational, marketing or other emails regarding Rallista.Your email is provided to Google Cloud for authentication and app functionality.
Your Device’s Unique IdentifierWhen the app crashes or has an issue.Rallista uses your device’s unique identifier to determine if multiple crashes or failures happened on aYour device’s unique identifier is used by Google Cloud to provide accurate crash and failure statistics.
Your LocationWhen you use your location to center the map, for turn-by-turn navigation, or route recording. When you opt-in to sharing your car’s location with other participants in an event. When you opt-in to Mapbox telemetry.To provide accurate mapping, navigation or shared car locations.You can optionally provide location data to Mapbox. This is opt-in enabled by tapping on the Mapbox Icon on the Rallista map screen.
Your Driving StatisticsWhenever you drive a route in Rallista.Rallista collects driver statistics to provide app functionality. Rallista may also use app statistics to determine how the app is being used.Never provided to a third party.
Your Event DataWhen you save an event in Rallista.To provide app functionality.Never provided to a third party.
Your Drive DataWhen you save a drive in Rallista.To provide app functionality.Never provided to a third party.
Your Car DataWhen you save a car in Rallista.To provide app functionality.Never provided to a third party.

Mobile App Location

Rallista uses your mobile location to facilitate app functionality as described above. The following app functionality uses your location:

  • To find nearby drives, events and drive packs on the Rallista content browser screen.
  • To center on your current location on the map screen.
  • For the duration of turn-by-turn navigation. While navigating, Rallista will continue to use your location in the background (when another app is being used or the device screen is locked).
  • For the duration of route recording. Rallista will continue to use your location in the background.
  • If you opt-in to Mapbox Telemetry. Rallista disables Mapbox telemetry by default, you can enable this provide Mapbox with maps, navigation and location data. To learn more about how Mapbox uses telemetry, please review their privacy policy at https://www.mapbox.com/legal/privacy.

Data Rights

Access to Data

To access account data, please log in to the Rallista App. If you would like to download all account data in a raw format, please contact Rallista support at https://rallista.app/feedback.

Manage Data

If you would like additional details on managing or deleting data associated with your app usage, please contact Rallista support at https://rallista.app/feedback

Revoke Consent

If you no longer want to consent to Rallista and third parties accessing data, you may do so by deleting any Rallista apps and/or leaving the website.

Complaints

Any complaints about data privacy, collection, or information usage can be submitted to Rallista through https://rallista.app/feedback or directly by email to feedback@rallista.app.

Privacy Policy Updates

Rallista maintains the right to update its Privacy Policy at any time. Please check it periodically to make sure you are aware of updates.

Deleting Account

The Rallista App allows you to completely delete your account. All data directly associated with your account will be deleted with some exceptions. Exceptions include any historic billing information (e.g., previously completed invoices) and completed events that other user accounts reference (e.g., an event that another user participated in and saved their route). If you have additional questions or concerns, please contact Rallista support at https://rallista.app/feedback.

Updated May 25, 2021